IT Engineer (all experience levels)

£30K-£40K

We are pleased to announce an amazing opportunity to join one of the most progressive IT companies in the UK, that is revolutionising the way technology companies work. As a leading UK MSP, the technical standards achieved across all roles and levels are very high, so this is a fantastic environment to work in, whether you are at entry level, or a senior tech looking for a more challenging role!

If you are a highly skilled engineer, who is passionate, not just for all things technical, but also for delivering the best customer service. Who would like to work for a company that shares the same values, as well as caring for our planet and everything in it, then this may be a perfect fit for you.

With it’s head office based in Bishops Stortford, our client are a fast-growing Technology Solutions provider, with clients all over the UK, offering a wide range of professional Managed IT & Technology Solutions. Alongside this, the software development division offers cutting edge SAAS based software applications, such as UltraHR, and Retail Report.

Why join the team?

Our client are strongly focused on their CSR activities, community engagement initiatives and supporting charity partners. They are fully committed to their partnerships with charities and the local community. They take their charity and environmental responsibilities very seriously, offering staff 3 paid leave days a year to use for volunteering. Our client have regular team building and social activities.

Their company is growing sustainably, and as a living wage employer, all roles are well paid with regular pay reviews.

They offer in house training across the wide range of services on offer, and encourage and assist team members to complete technical qualifications, for which they will provide required resources and assist with exam costs. Whilst they like team members to touch as wide a range of technologies as possible, they also believe that it is essential to help you discover and progress in the areas where you excel.

The role

You would be providing a high level of technical support and customer service to clients, and potentially to the in-house team, depending on the role you work in. Given the range of technologies they provide is so broad, the work can be quite varied day to day, which keeps it interesting and more rewarding.

The Person:

Industry experience in an IT Support Role, unless at entry level, but you will still need demonstrable IT skills
For senior roles you will need to be highly talented and experienced in an MSP environment
Be a logical trouble-shooter with common sense, who is able to resolve issues that others cannot
Be a genuinely nice person who is kind and caring, and able to communicate well with clients and colleagues alike
No matter what your experience you need to be a person that just gets and likes technology

Experience:

The varied roles require experience in some of the following technologies from basic to advanced level and the role offered will be dependent on previous experience with the relevant skills.

Office 365 – user maintenance, licence management and all aspects of associated admin portals such as Exchange, Teams, SharePoint.
Azure – familiarity with Azure portal, tenancy migrations, Azure SQL, WebApps, VMs, cost analysis
EndPoint Manager – MDM, MAM, Compliance, policies
Networking – converged networks, VLANs, WAN routing, DNS
Firewalls – Cisco, Draytek, port redirection, NAT, NAPT
Webhosting – CPanel, Linux
Telephony – Linux PBX, SIP Trunks, WLR, Call routing
Connectivity – Leased Lines, LLU, xDSL
WiFi – 802.x, Footfall, data capture, reporting
Servers – Windows, Linux, PF Sense, Active Directory, Group Policy
Workstations – Windows 10+, printing, Office 365